General information

around the Hotel St. Oswald

Arrival and departure

When you arrive, please note that the rooms are ready for occupancy from 4.00 pm.
When you depart, please vacate your room by 11.00 am.

Information on down payments

Down payments of 20% or 50% of the total amount for Christmas and New Year’s Eve should be transferred to our bank account free of charge.
Volksbank Kärnten eG,
Konto-Nr. 30001970000;
BLZ 42130;
BIC/SWIFT VB-OE-AT-WW-KLA;
IBAN AT21 4213 0300 0197 0000.

Methods of payment

  • Cash (We prefer cashless payment at the moment, but cash payment is of course still possible)
  • Debit card - plus service fees
  • Master or Visa Card - plus service fees
  • Hint: We recommend that you transfer the cost of your stay in advance and pay the balance with your card on site.


Cancellation conditions

More information on the current cancellation conditions can be found on our home page by clicking the button “Current information” - here.

In the case of cancellation at short notice, of late arrival or early departure we will charge the room rate (70% according to Austrian hotel regulations). The place of jurisdiction is Klagenfurt.

We have adapted our cancellation conditions for the summer time 2022 to the situation. Currently you can cancel free of charge until 7 days before arrival.

Should there be any changes concerning your planned holidays with us we will find a solution by talking together. Together with you we will look for an alternative date for your holidays with us.

You can take out cancellation or travel insurance directly when you make your booking.
More information on the insurance can be found here: Hotelstornoplus and HotelstornoPremium.

Extras

  • Garage 30.- Euro per day
  • Local taxes 3,40 Euro per day/person
  • Dog between 15,- and 30,- Euro per day (depending on the size, without food)
  • when you reserve a double or multi-bed room for one single person + 40 %


Extras at Christmas and New Year’s Eve

  • In the period between 21 December to 6 January we recommend that you stay 14 nights because we will offer you a beautiful and comprehensive programme in a pleasant and dignified atmosphere.
  • If you stay shorter, we charge 20% more.

Child care

Also possible independently of the club (for children under the age of 3) - on request!

Discounts

  • For the 3rd and 4th person in the room 20% of the price
  • If you choose only room and breakfast buffet we will reduce the charge by € 14.- for adults and € 7.- for children and teenagers per day
  • The long stay bonus in summer for you - you only pay for 12 nights if you stay for 14 nights (Cannot be combined with other offers and discounts.)

 

View from the balcony to the surrounding mountains The entrance area at the Hotel St. Oswald The Hotel St. Oswald photographed from the front
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